At CertainPath, we help HVAC, plumbing, electrical, and roofing contractors build stronger, more profitable companies through expert coaching and professional training. We offer a deep catalog of field-tested courses designed to improve sales, leadership, customer service, operations, and technical performance. Whether you’re training new hires or upskilling a seasoned team, our programs are designed to produce results—not just knowledge.
Courses are offered online or in person, depending on the content. All training is accessed through the CertainPath Hub, our client portal for managing schedules, class enrollment, and curriculum. Note: Active coaching is required to access any training program.
Don’t take our word for it. Listen to our customers. With over 6,000 5-star PulseM reviews, our ability to effectively train contractors speaks for itself.
We host the CertainPath Expo twice a year, featuring 50+ sessions led by industry experts and attended by over 1,500 top-performing contractors. Check out this video from a recent event.
Here is a sample of the MANY courses we offer. Click on the title to learn more about the course content.
Sales Training 
Master elite sales strategies rooted in psychology and persuasion to drive higher revenue and stronger client relationships.
Use our Comfort Solution Guide to follow a proven in-home sales process and confidently close HVAC system sales.
Help techs turn routine service calls into trusted recommendations with our Comfort Survey and upsell techniques.
Teach plumbers how to sell solutions, not just parts—boosting ticket size and satisfaction through consultative selling.
Equip electricians with tools to simplify complex work for homeowners and sell value-add services with confidence.
Close more jobs using our step-by-step Roof Solution Guide to build credibility and increase average job value.
Deliver a professional, consistent experience on every call—building trust, overcoming objections, and increasing results.
Leadership & Management Training For owners and team leaders who want to build empowered teams and a culture of high performance.
Create leaders who own results, solve problems, and drive day-to-day performance—so you can stop micromanaging.
Learn the core habits and mindset of great team leadership—goal-setting, accountability, and building group momentum.
Close more jobs using our step-by-step Roof Solution Guide to build credibility and increase average job value.
Customer Service & Operations Training 
Prioritize calls strategically—assign the right tech to the right job to maximize efficiency and drive daily revenue.
Field & Technical Training Equip your team with the service, communication, and technical skills they need to excel on every call.
Training is powerful. But training with coaching is transformational.
At CertainPath, every training class is supported by one-on-one coaching to ensure your team not only learns—but implements. Your coach will help you hold your team accountable, track the right numbers, and fine-tune systems that turn knowledge into profit.
This blended model is why CertainPath members grow faster, retain more employees, and outperform the industry. You get expert tools and strategies, with the coaching to apply them—so you’re not guessing, hoping, or stuck doing it all yourself.
