Embracing the Future of HVAC: Why R-32 is a Game Changer for Your Business

HVAC, Partner

January 29, 2026

In the rapidly evolving world of heating and cooling, staying ahead of technological shifts isn’t just an advantage, it’s a necessity for any HVAC business looking to thrive

. The industry is currently entering an era of “perma-uncertainty,” providing a unique opportunity for HVAC contractors to push the envelope and redefine their success

The Shift to R-32: Why it Matters

The HVAC industry is on the brink of a major transformation as it moves toward more sustainable and efficient solutions. Daikin, a global leader in climate solutions, has made a significant bet on R-32 refrigerant. This move isn’t just about chemistry; it’s about leading the charge in innovation and environmental responsibility.

For a commercial HVAC provider or a residential HVAC contractor, understanding these changes is critical for several reasons:

Innovation at the Forefront: Staying updated on refrigerant changes allows you to offer the latest, most efficient technology to your customers.
Environmental Impact: R-32 is a more sustainable option, aligning with global efforts to reduce the environmental footprint of climate control systems.
Business Growth: Adapting to these changes positions your company as an industry expert, which is essential for long-term growth and HVAC sales.

Training and Development: The Baseline for Success

While technical expertise is vital, many HVAC technicians and business owners excel as craftsmen but lack the foundational “block and tackle” business basics.

“You have a lot of great people that are craftsmen… they’re true experts at what they do,” says Ben Middleton, National Sales Training Manager for Goodman, Amana, and Daikin. “But the problem is nobody ever sat down with them and said, ‘Here’s how you put together a business plan’”.

Effective HVAC business coaching and training should focus on:

Financial Literacy: Understanding basic financials to ensure the health of your HVAC companies.
Strategic Planning: Developing a clear vision and business plan to guide your company’s future.
Process Optimization: Implementing systems for call taking and dispatching for profit to maximize efficiency.

Building a Vision for Your HVAC Business

Success in the trades requires more than just knowing how to fix an air conditioner. It requires a vision. Drawing inspiration from Kennedy’s moonshot, HVAC coaches emphasize that contractors must decide where they are going and what legacy they want to build.

Whether you are a roofing contractor, plumbing contractor, or electrician contractor, having a network and a community that supports your growth is invaluable. By investing in HVAC business training and embracing new technologies like R-32, you aren’t just improving your bottom line; you are changing the lives of your employees and their families.

Listen to the Full Discussion

For a deeper dive into these industry shifts and more tips on trade business management, listen to the full episode of The Successful Contractor Podcast here: Successful Contractor Podcast.