Mastering the Art of the HVAC Service Call: How to Thrill Customers while Creating Replacement Opportunities with Superstar Sales Trainer Estee Jaacovi

3X Electrical Sales Crown Champion & Service/Install Manager Juan Carlos Conchas Shares His Cool, Calm Sales Style & Process

Juan Carlos Conchas is a 3x electrical Crown Champion, selling part time, as he's also a manager and trainer for Pacific Coast Home Services in San Jose, CA. Juan Carlos shares his entire service call process in detail, explaining how he sells everything from diagnostics to panels and more.

Share

3X Electrical Sales Crown Champion & Service/Install Manager Juan Carlos Conchas Shares His Cool, Calm Sales Style & Process

The Successful Contractor Podcast – NEW EPISODE

In the morning, Juan Carlos Conchas is an electrical service & install manager, as well as sales trainer, for Pacific Coast Home Services in San Jose, CA. In the afternoon, he straps on his tools, takes a call or two, and sells close to $1MM in residential electrical every year. (In 2023, he sold $860K.) Yes, Juan Carlos is a CertainPath Electrical Sales Crown Champion… by selling part-time!

Juan Carlos never sold a thing before going to work for Pacific Coast. But when he was sent on a callback on a $30K job (that he didn’t sell or work on), Juan Carlos earned that angry customer’s trust—and then sold him a $100K job. Pacific Coast knew they had a star.

In this show, Juan Carlos shares his entire service call process in detail, explaining how he sells everything from diagnostics to panels to rewires to whole-house surge and more. What you’ll find is Juan Carlos doesn’t win over customers by smooth talking or pushing. Instead, he’s cool and calm in his demeanor. And he takes time to truly educate customers so they’re happy about their buying decisions.

Main Show