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Tag: Training

Five Factors That Have the Biggest Impact on Team Performance

Teams play a significant role in any organization. Even if it’s just a team of two. When it comes to the effectiveness of your team, having a couple superstars isn’t enough. You need to focus on how the individuals work together and interact to meet the organization’s goals.

How to Measure the True Success of Training

When we send our teams to training—or conduct in-house training—there is an expectation. We expect the learner will know what to do to run a more effective call or answer the phones to maximize booked calls. However, there is a difference between knowing what to do, and being able to do it.

Training Opportunities For Your HVAC Business

Growing a business typically doesn’t happen overnight. In the competitive world of HVAC, successful contractors understand that it takes hard work, determination, and a willingness to learn and adopt new strategies to thrive in the industry from day to day and week to week.

Get More Productive Employees By Coaching a “Growth Mindset”

You may have heard of the terms “growth mindset” and “fixed mindset,” they seem to be tossed around as buzzwords more and more as organizations are putting a larger focus on learning and development. But these mindsets are more than just buzzwords, they could be a factor in your company’s success. According to Harvard Business Review, when entire companies embrace a growth mindset, their employees report feeling far more empowered and committed, resulting in higher performance. In contrast, people at primarily fixed-mindset companies report more of only one thing: cheating and deception among employees, presumably to gain an advantage in the talent race.