Contractor Call Center: How to Maximize Every Opportunity Coming Into Your Office – CertainPath Member Discussion with Janie Contreras of Home Service Heroes in Tampa, FL, and Melissa Holland of Sirius Plumbing & Air Conditioning in Carrollton, TX
Contractor Call Center: How to Maximize Every Opportunity Coming Into Your Office – CertainPath Member Discussion with Janie Contreras of Home Service Heroes in Tampa, FL, and Melissa Holland of Sirius Plumbing & Air Conditioning in Carrollton, TX
The Successful Contractor Podcast – NEW EPISODE
Today’s show is another CertainPath Monthly Member Discussion. These are interactive, LIVE programs where I interview CertainPath members on a particular topic. The topic today? Call Center: How to Maximize Every Opportunity that Comes Into Your Office. Our guests discussing this matter are Call Center Managers: Janie Contreras of Home Service Heroes in Tampa, FL, and Melissa Holland of Sirius Plumbing & Air Conditioning in Carrollton, TX. These two offered incredible insights, and their knowledge will bring considerable value to any contracting companies call center!