$485MM & 31 Locations: How Carl DiBene Evaluates & Fixes Struggling Contracting Companies & More!
$485MM & 31 Locations: How Carl DiBene Evaluates & Fixes Struggling Contracting Companies & More!
The Successful Contractor Podcast – NEW EPISODE
Carl DiBene has had a wildly successful 30-year career in residential contracting. After serving 8.5 years as an Army Ranger, he graduated college and went to work for a contractor, who would become one of CertainPath’s first members in 1999. Carl would become the Director of Training for CertainPath in 2001, building the training for our organization. His techniques are still taught today and are likely responsible for BILLIONS of dollars in residential home service sales.
Carl then spent 15 highly successful years working with ARS, where he earned a reputation as a turnaround artist with struggling locations. By the end of his tenure, he managed the entire western half of the US, which included $485 MILLION in sales and 31 locations. Looking for a new challenge, Carl returned home to CertainPath, where today he’s a Strategic Business Advisor. In this role, he visits CertainPath member locations, analyzing all areas of the business, and providing the owners with a plan on how to increase revenue, as well as profitability.
In today’s show, Carl shares how he evaluates companies, walking us through his process. This interview is FULL of great nuggets for contractors. Carl shares insights like how to…
- Look at your P&L and immediately identify where you’re losing net profit.
- Find inefficiencies in your company through an org chart review.
- Evaluate when it’s the right time to add another manager.
- Properly structure the recruiter role in a contracting company.
- Find common mistakes ALL call centers seem to make—even in highly successful operations.
- Immediately find calls when you don’t have any.
- Truly evaluate your ad agency’s performance—and the tough questions you need to ask them.
- Analyze whether your technicians are truly doing their jobs by looking at a few core KPIs.
- Put a STOP to your technicians always going to the big box stores.
- And so much more!
