30-40% Net Profit 3 Years Running: How Fox Plumbing in Sarasota, FL, Has Kept Intentionally Small, Yet Highly Profitable Family Business
30-40% Net Profit 3 Years Running: How Fox Plumbing in Sarasota, FL, Has Kept Intentionally Small, Yet Highly Profitable Family Business
The Successful Contractor Podcast – NEW EPISODE
Too often contractors focus on putting more trucks on the road, rather than generating a strong net profit. The Fox family has a much different outlook on business. Their company, Fox Plumbing Services, is based in Sarasota, FL, and focuses on residential service and remodeling. It’s never had more than three trucks. That’s what founder Amos Fox wanted when he started in 1994. His son, Anthony, and daughter, Debbie, wish to continue that vision. They enjoy knowing their customers and having tight control over the company. They clearly know what they’re doing: Fox Plumbing has enjoyed a NET profit between 30-40% in each of the last THREE years. With sales around $1.5MM, that’s providing the family more money than many 100+ truck operations without that added stress.
Throughout this hour-long conversation, Amos and Debbie share their family’s story, along with how they operate Fox Plumbing Services today, including the immense impact CertainPath has made on them. They talk about how they…
- Altered their pricing to eliminate the increasing complaints from customers.
- Utilizes CertainPath’s software to free up the office to focus on important tasks.
- Found the right service fee for their business.
- Created a club membership program that supplements their call board when they need.
- Adopted new warranties, and how those warranties dramatically increased the productivity of their drain cleaning and sewer business.
- Intentionally keeps a tight service area to ensure that 75% of their plumbers’ hours are productive.
- And so much more!
