How to Effectively Manage Your Home Service Managers
The Successful Contractor Podcast – NEW EPISODE
Today’s show features another SGI Monthly Member Panel. These are interactive, LIVE programs where an SGI coach joins Host Bob Houchin and other SGI members to discuss a particular topic.
This Monthly Member Panel featured Lynn Tomasek of Brothers Plumbing, Heating, & Electric in the Denver, Colorado-area, and Miki Stone, an SGI Coach, who had previously run several large residential home services companies prior to coming to SGI a little more than a year ago. They discuss “How to Effectively Manage Your Managers.”
This is a topic we hear often as SGI, especially as so many members are rapidly growing and adding layers of management to their teams. Managing managers is a different animal than managing technicians, salespeople, or call center people. This was an exceptional conversation—and an insightful one. Lynn is an exceptional operator of Brothers. And Miki has an incredible amount of experience in running highly profitable home services companies. This is a must listen for owners and GMs trying to get the very most out of their management teams.