Knowledge Leads to Comfort: How Danielle Leisten of Buric Heating & Air Sold $1.76MM & Became the 1st Female CertainPath HVAC Tech to Earn Crown Champion Status
Success Group International (SGI) is now CertainPath.
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After many years serving the independent contractor as Success Group International, we’re combining all that we do for home service business owners under the name CertainPath.

Now, we’re focused on “Success Made Certain” with a mission to Build Successful Home Service Businesses.

We’re more focused than ever on empowering the independent contractor to achieve their dreams with our mix of tools and systems that provide our Path to Success, our professional coaching to help you stay focused on the path, our Contractor Software that gives your company an easy-to-implement solution to run your business profitably, and our Contractor Community with the network and events that bring you together with over 1,000 other business owners.

Now is the time to explore how CertainPath can make a difference in your success. To talk to a CertainPath advisor, click here.

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Knowledge Leads to Comfort: How Danielle Leisten of Buric Heating & Air Sold $1.76MM & Became the 1st Female CertainPath HVAC Tech to Earn Crown Champion Status

The Successful Contractor Podcast – NEW EPISODE

Danielle Leisten is a do-it-all technician for Buric Heating & Air in Columbia, MD.  She does maintenance, service, and sales.  She even helps in the office. Danielle is also CertainPath’s FIRST female tech to attain HVAC Crown Champion status; she sold $1.76MM in 2022.  And it was only her second year in ANY sales function… How did Danielle achieve such incredible, immediate success?

 

KNOWLEDGE IS POWER and POWER COMES FROM KNOWLEDGE… That’s Danielle’s belief.  She will take the time to educate homeowners completely about their system—even a 20+ year old dinosaur—and she gives them the option of repairing it, along with the option to replace it.  Ultimately, those homeowners will feel fully informed.  Through that information, they will feel good about their buying decision with Danielle and Buric.

 

Danielle shares her entire service call process in this interview, including how she:

  • Creates early connections with homeowners to get them to relax.
  • Educates homeowners on all facets of their system using the System Performance Report.
  • Explains to customers different components of their system and repairs using analogies they can easily understand.
  • Introduces the idea that replacement may be the best option, even though she’s on a tune-up call.
  • Creates an assortment of easy-to-understand options for the homeowners that cover both repairs and replacement.
  • Handles all the major OBJECTIONS customers have when faced with a big buying decision.
  • And so much more!
TSC 128 - Leisten - Main Show Graphic